The letter from Sirius was a brush off.
(Ironic name of the customer service agent who replied considering my complaint.)
Dear Helen,
Thank you for the email regarding your recorded message on SIRIUS
Christmas / Ch. 2 not being played yet. We understand your concern and
are here to help!
We appreciate the time you took to contact us. Please accept our
apologizes for any frustration this has caused. As a customer driven
company we value your feedback. We will forward your email to the
programming department for further review.
Helen, thanks again for the email and have a great holiday season!
We are committed to providing you with the best in customer care. If
you have any more questions, please feel free to contact SIRIUS Customer
Care. For your convenience, we are available 24 hours a day, 7 days a
week at:
1-888-539-SIRIUS (7474)
As well as by email at:
Sincerely,
Kat
SIRIUS Customer Care